Shipping & Delivery Policy

At Hammer & Chip, we are committed to delivering your orders efficiently and affordably. Please review our shipping policy below for details on delivery options and associated costs.

Local Delivery (Calgary, Canmore, Okotoks, Airdrie, Drumheller, Banff, Chestermere):

• We are pleased to offer free local delivery to residents of Calgary, Canmore, Okotoks, Airdrie, Drumheller, Banff, and Chestermere.
• Delivery times for local orders will typically be within 3 business days from the date of order placement.
• You will receive a notification with estimated delivery details once your order has been processed.

Nationwide Shipping (Roasted Coffee)

• We offer free nationwide shipping on all coffee product orders exceeding $35.00 CAD
• For coffee product orders under $35.00 CAD, a standard shipping fee will apply, calculated at checkout.
• Delivery times for nationwide shipping may vary depending on your location. Please allow 2 to 7 business days for delivery.

Nationwide Shipping (Physical Merchandise, Non-Coffee Consumables, Wholesale):

• For all physical merchandise, non-coffee consumables (syrups, alternative milks, etc.) and wholesale items, delivery outside of Calgary, Canmore, Okotoks, Airdrie, Drumheller, Banff, and Chestermere are subject to a flat rate shipping fee.
• The flat rate shipping fee is $12.00 and will be applied to your order at checkout.
• Delivery times for nationwide shipping may vary depending on your location. Please allow 2 to 7 business days for delivery.

Replacement Shipping:

While we offer free initial shipping on qualifying orders, please be aware that requests for replacement products, regardless of the reason for replacement, are subject to a flat rate shipping charge.

• This flat rate shipping charge for replacement items is $12.00, before applicable sales tax.
• This charge covers the cost of restocking, packaging and shipping the replacement item(s) to your designated address.
• This charge will be required to be paid before the replacement item is shipped.

General Shipping Information:

• We utilize Purolator, UPS, Canada Post and Fedex for our deliveries.
• You will receive a tracking number via email once your order has been shipped.
• Please ensure your shipping address is accurate and complete to avoid delivery delays.
• We are not responsible for delays caused by unforeseen circumstances, such as weather conditions or carrier delays.