FAQ

Are you based in Alberta? Can I visit the Roastery?

Yes, our roasting takes place in a shared production space located at 6703 30 St SE in Calgary, Alberta. To visit during production hours, we kindly ask that you book an appointment in advance. Please drop us a message here to schedule your visit.

Where can I find your Coffee?

Great news! We offer free, guaranteed 5-business-day delivery on all online orders within Alberta. For Canada-wide orders, delivery typically takes 3–8 business days.

If you prefer to shop in person, you can find a selection of our coffee at the following locations:

• Q-Lab Cafe – Calgary, AB
• Le Comptoir Cafe – Calgary, AB
• Freson Bros. Fresh Market – Stony Plain, AB
• Freson Bros. Fresh Market - Rabbit Hill, Edmonton, AB
• Freson Bros. Fresh Market - Fort Saskatchewan, AB
• Mainstreet Market Boutique – Okotoks, AB
• The Collective Boutique – Okotoks, AB
• Coffee Club Canada – Canada-wide subscription

For a full list of our business and community partners, please visit our Partners Page.

I'm looking for espresso beans, do you carry them?

Great choice! Espresso is our favorite way to make coffee. The following roasts are appropriate for espresso:

1.) For a balanced yet traditional-tasting espresso, we recommend our bestselling Remedy Blend. Sweet, rich, and creamy, it serves as the perfect foundation for steamed milk, syrups, and sauces, offering a traditional Italian flavor.

2.) For a darker, old-school espresso focusing on intense, bittersweet, and roasty flavors, we recommend Midnight Oil. This dark roast is a great option to pair with baked goods or whole milk.

3.) For a brighter, more dynamic single-origin experience, our Huehuetenango, Guatemala is excellent and appropriate option for espresso brewing.

Is your coffee "Fairtrade"?

Yes, we uphold 'fair trade principles' through a model of direct and semi-direct relationships. We purchase all our green coffee at specialty-market premiums, prioritizing suppliers who are actively involved in supporting their workers and local communities. It is no secret that coffee prices have risen, and we believe this shift is necessary. 

By paying differentials well above the commodity price, we account for more than just exceptional quality; we provide our producers with the financial security to operate sustainably for years to come. This commitment ensures a stable, high-quality supply for our customers while supporting a healthier coffee future.

Is your coffee "Organic"?

While many of our coffees are grown using organic practices, they are not always "Certified Organic." Most of our producers are small operations farming on fewer than 5 hectares of land, often in a agroforestry (shade-grown) context. The high-quality coffee we select relies on consistent shade, nutrient-dense soil, and rich biodiversity—conditions that naturally align with organic principles.

For small farmers, the high cost of an official "organic" certification from a multinational institution can be a financial burden. We prioritize paying 'specialty premiums'  a added differential that goes directly to improving a producer's financial security, investment into more sustainable, efficient operation and quality coffee. 

Do you offer wholesale, F&B, or office coffee programs?

Absolutely. Our offerings range from retail-ready SKUs with proven shelf performance to full Cafe Service programs designed to take your business from zero to a professional cafe-style operation.

All wholesale partners benefit from:

• Bulk Pricing: Volume discounts and flexible bulk formats.
• Freshness: Regular, scheduled delivery of fresh-roasted coffee.
• Cafe Essentials: Access to our full catalogue of brewing and service supplies.
• Expert Support: Complimentary barista training and 7-day-a-week on-call support.

Need help with promotion? We offer collaborative creative sessions and custom print campaigns to help your coffee or retail program thrive.

Wholesale Applications Are Open