FAQ
Are you local? Can I visit the Roastery?
Yes, we are local to the City of Calgary and also operate in the Town of Canmore! Our roasting occurs in a shared production space in the SE of part of the city, to book an appointment to view the space, please drop us a message here.
Where can I find your Coffee?
Great news! We offer free, guaranteed, 3-day delivery with any online order to the residents of the City of Calgary.
If online shopping is not your thing, we get it! For a full list of retailers and info regarding future pop-up markets, please refer to our Partners Page.
Is your coffee "Fairtrade"?
Yes, we uphold "fair trade principles." We build direct or semi-direct relationships with our producers, purchase all of our green coffee at specialty-market premiums, and prioritize domestic suppliers who are involved in their respective communities.
It's no secret that coffee prices have risen, and we feel that's entirely necessary. We continue to pay differentials well above the commodity price. The higher prices we pay for coffee factor in various inputs, with the most obvious being coffee quality, but they also provide our suppliers with the financial security to operate comfortably for many years. This has the added benefit of securing our supply.
Are your coffees grown sustainably?
Environmental impact is a major concern in the coffee industry. The vast majority of specialty coffee producers are smallholders, often farming less than five hectares of land at high elevations, typically within an agroforestry context.
In most cases, the conditions that allow Arabica coffee to thrive—high elevations, ample rainfall, shade, and healthy soil—generally contribute to greater sustainability. However, climate change poses the biggest threat to coffee production. These ideal Arabica-growing regions are becoming increasingly less arable, a global issue for which we lack a consensus on solutions
Do you offer a wholesale, office coffee or fundraising program?
It would be an absolute honor to work with you or your organization through our Coffee Program. We offer wholesale pricing on our entire lineup, access to a full suite of discounted café supplies, commercial equipment & maintenance, catering, and options for private or benefit labelling.
Please send us a brief description of your business or charities goals and we will tailor a solution to meet and exceed them by filling out this application: