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General Inquiries
Our Calgary, Alberta-based roastery produces fresh coffee every week and delivers across all of Canada. Find your answer below or reach out to our team—we're happy to talk coffee
We Love Hearing From You! Let Us Help.
Our priorities are simple: find great coffee, roast it deliciously, and deliver it to you fresh. If you ever feel we aren't delivering on that promise, please let us know.
Speak To A Human
☕ Frequently Asked Questions (FAQ)
To get you the quickest answer, please check our most common inquiries below:
ORDERING & DELIVERY
Where do you ship?
We proudly ship our roasted coffee to all provinces and territories in Canada.
When can I expect my coffee to arrive?
Your order is roasted and shipped in 1-3 business days for peak freshness. You'll receive tracking details, and delivery across Canada typically takes an additional 3-7 business days.
Do you offer free delivery?
Yes, we offer free shipping on all orders over $50.00 anywhere in Canada! We also offer free local delivery to the Calgary and Okotoks areas using the code FSCALGARY at checkout
OUR COFFEES
Where do you source your beans?
We source strictly specialty grade coffee through direct relationships with producers in Central and South America (Brazil, Colombia, Guatemala, Peru & Mexico).
Do you offer ground coffee?
Yes! While we always recommend buying whole bean for the freshest flavour, we offer various grind settings. Simply select your preferred option on the product page before adding it to your cart.
Is you coffee organic and mold free?
We purchase strictly specialty grade coffee. Due to the high standards required for this grade, our beans are mold-free and tend to be grown using more traditional agricultural methods.
📧 Contact Us Directly
Order Support (Tracking, Issues, Returns)
Email: service@hammerandchip.com
General Questions (Roasting, Sourcing, Product Details)
Email: info@hammerandchip.com
Wholesale / Partnerships
Email: David@hammerandchip.com
📍 Our Calgary Warehouse
Hammer & Chip Coffee is proudly based in Calgary, Alberta.
Phone: 403-852-1426
On-Site By Appointment Only:
6703 30 St SE
Calgary, Alberta
T2C 1N6
Blog posts
View all-
Choosing Your First Home Espresso Machine
Considering a home espresso machine? This article clarifies manual, semi-automatic, and super-automatic options, helping you choose based on experience, time, and drink preferences. Decide which is best and pull the...
Choosing Your First Home Espresso Machine
Considering a home espresso machine? This article clarifies manual, semi-automatic, and super-automatic options, helping you choose based on experience, time, and drink preferences. Decide which is best and pull the...
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No Machine? No Problem.
Maybe you’ve just moved, and your equipment is stowed away, the Airbnb has failed to consider the essential nature of this appliance, or maybe you’re like us and occasionally sleep...
No Machine? No Problem.
Maybe you’ve just moved, and your equipment is stowed away, the Airbnb has failed to consider the essential nature of this appliance, or maybe you’re like us and occasionally sleep...
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Coffee: An Everyday Luxury, Now Increasingly O...
You may have noticed coffee prices starting to climb at your local grocery store. While it might be tempting to blame price gouging by large retailers, the truth is that...
Coffee: An Everyday Luxury, Now Increasingly O...
You may have noticed coffee prices starting to climb at your local grocery store. While it might be tempting to blame price gouging by large retailers, the truth is that...
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